LUCKY BUDDHA RESPONSIBLE GAMING POLICY

Version 1.0

Last updated: January 21, 2026

At Lucky Buddha Casino, we are committed to promoting a safe and enjoyable gaming experience. This policy outlines our guidelines and tools to help you engage in our games responsibly. Our measures are designed to ensure that your gaming remains fun, exciting, and within your control.

1. Safe Gameplay Practices

Responsible gameplay is essential for a balanced and enjoyable experience. All players are encouraged to:

• Engage with games for entertainment purposes, not as a means of escaping real-world responsibilities.
• Balance your playtime with other life activities, including work, family, and social obligations.
• Refrain from playing under the influence of alcohol or other substances that might impair judgment.
• Play only when feeling in control, and avoid excessive spending on in-game purchases.

If you ever feel that your gaming is becoming problematic, please don’t hesitate to use the available self-exclusion options or contact Lucky Buddha Casino’s support for advice and resources.

2. Spending Limits

To help manage your spending on in-game Gold Coins, we provide options to set daily, weekly, or monthly spending limits.
To set or modify a limit:

• Contact us via the contact options on our Website.
• We’ll process any limit requests as soon as possible, though changes may take a short period to become effective.
• Changes to spending limits remain in place for at least 24 hours from your initial request. If any issue arises in applying the limit, please reach out immediately.

3. Recognizing Problematic Gaming Behavior

If you notice any of the following behaviors, it may indicate a gaming-related behavioral issue:

• A growing need to prioritize gaming over daily tasks and responsibilities.
• Increased gaming hours despite negative impacts on other life areas.
• Difficulty controlling the time or money spent on gaming.

Resources for Help
If you or someone you know may be experiencing gaming-related behavioral issues, seek assistance from a qualified healthcare professional. Additional resources include:

• National Council on Problem Gambling (NCPG): Call 1-800-522-4700 for immediate help.
• Smart Social Gamers
• Gaming Addicts Anonymous

4. Self-Exclusion Options

For those seeking to manage their gameplay more strictly, we offer self-exclusion options. Self-exclusion allows players to limit access to our games for a defined period. We make every effort to enforce self-exclusion requests across all Lucky Buddha Casino services.

Self-Exclusion Terms

• Self-exclusion applies to your entire Lucky Buddha Casino account and cannot be reversed during the selected period.
• Attempts to bypass self-exclusion by creating new accounts are prohibited and may lead to permanent restrictions.

Initiating Self-Exclusion

To request self-exclusion:

• Email us at support@luckybuddhacasino.com with “Self Exclusion Request” in the subject line.
• Include your full name, registered email address, and address for account identification.

Self-Exclusion Options

1. Take a Break: Temporarily restrict your account for a period of 7, 14, or 30 days. During this time, access to your account will be completely restricted. Once the period ends, access will resume automatically unless you notify us otherwise.
2. Extended Self-Exclusion: For those seeking a longer break, we offer self-exclusion periods starting at six months, extendable upon request. After the initial period, you may contact us to request account reactivation. There will be a seven-day waiting period before your account reopens, during which we may conduct a brief assessment to ensure reactivation is suitable.

After submitting your request, you will receive a confirmation email. If confirmation is not received within seven days, please contact us again to ensure the request was processed.

5. Virtual Coins During Self-Exclusion

During any self-exclusion period:

• Your account will remain inactive, and all Virtual Coins or other assets will be retained as they were at the time of exclusion.
• No refunds or transfers of Virtual Coins are available during self-exclusion. Prizes cannot be redeemed during this time.

6. Data Privacy During Self-Exclusion

In line with our Privacy Policy, certain account information will be retained during self-exclusion. We will endeavor to prevent any marketing materials from reaching you, but please notify us if you receive promotional emails in error so we can rectify the issue.

For account history access during self-exclusion, please email us via the contact option(s) on our Website, as you won’t be able to access your account directly.

7. Modifying or Reversing Self-Exclusion

• Take a Break requests cannot be modified until the designated period ends.
• Extended Self-Exclusion requests remain active for a minimum of six months and can only be reconsidered after this period, with an additional seven-day review.
• Circumventing a self-exclusion by creating a new account or using alternative contact information is strictly prohibited and may result in permanent restriction from our services.

8. Further Assistance

If you need guidance on setting limits, self-exclusion, or any other responsible gaming matters, please reach out to our Customer Support team via email or live chat on our website. For immediate assistance with gambling-related issues, please contact the National Gambling Helpline at 1-800-522-4700.